Quattro letture veloci di Patti Anklam (esperta di social network analysis, value network analysis e knowledge management) per avere un’idea di come le tecniche di netowk analysis posso essere applicate per l’analisi dell’organizzazione aziendale e favorire la perfomance aziendale.
Che aspettate a saperne di più?
Riportiamo le prime righe della prima parte. Trovare il resto nella rivista Inside Knowledge.
Masterclass: Social-network analysis Part I
Let’s face it: your organisation is a networked organisation whether or not top management thinks it is one, and whether management wants it to be or not. Informal networks have always played a huge role in how work gets done in organisations; good managers have understood the role of thesenetworks and people who know how to leverage them. What’s different today is that a convergence of years of research in the social and physical sciences has provoked interest in a new set of methods for mapping and mining insights from these networks. Whether you call it social-network analysis (SNA) or organisational-network analysis (ONA), it’s about identifying the key networks within organisational boundaries, understanding the structure of personal and group relationships among them, and using this understanding to make a difference to business performance.